The personal datas we collect varies in function of the purpose and of the collection of Service we provide.

Generally, we may collect the following categories of personal data directly:

a) personal details, such as your surname, first name, e-mail address, postal address and telephone number(s);

b) the identifiers used to access your online account, i.e. username and password. Cela nous est nécessaire pour créer un compte d’utilisation personnel ;

c) exchanges with us, which may include details of conversations via chat, customer service ;

d) demographic information, such as your age, gender and lifestyle preferences (including your favourite products and your interest in them);

e) browsing history, such as the pages visited, the date of the visit, the location of the visit, or the IP address;

f) payment information when a purchase or reservation is made on one of our websites, online shops, or applications. Usually the invoice is issued with your name, billing address and payment details such as your credit card or bank account;

We may also collect personal data about you indirectly when you share content on social networks, websites, shops or applications relating to our products and services, or respond to our posts and promotions on social networks.

SOCIETE DE GERANCE HOTEL WEST END does not collect or process personal data relating to children under the age of 18 without the prior consent of the child’s parents or holders of parental responsibility.

If personal data about children is collected via our website, mobile site, online shop and mobile applications, parents or guardians have the possibility to object to this by contacting us at the address at the bottom of this page.

Within the framework of our relationship, you are likely to communicate your personal data to us by various means and in particular on our websites: website, mobile site, online shop and mobile applications when you browse the Internet, make purchases, make reservations, fill in the various collection forms, subscribe to the e-newsletter, create an account, submit a job application, post comments on our social networking pages, make any contact with our establishment or transmit your personal data to us in any other way.

The IP address is a series of numbers that is automatically assigned to your computer by your internet service provider each time you connect. Each time you visit the site, our servers record your visit. We collect IP addresses in order to analyse trends on the site. We do not transmit any personally identifiable information, which means that your session will be recorded, but will remain anonymous to us. We may use your IP address in cooperation with your Internet Service Provider to identify you in the event that we need to enforce the Terms of Use to protect our services, customers or to comply with applicable laws.

In order to constantly improve the quality of the services offered on our sites: website, mobile site, online shop and mobile application, and to ensure that they meet your expectations, SOCIETE DE GERANCE HOTEL WEST END may use “cookies”, text files used to identify your terminal when you connect to one of our services.es. The deposit of a cookie or tracer in your terminal (computer, tablet, smartphone, etc.) enables SOCIETE DE GERANCE HOTEL WEST END to collect information and personal data, depending on your choice of settings for your terminal.

Types of cookies used:

a) Cookies that are essential to the site’s use. They allow you to use the main features of the site, such as purchasing or booking services for example. By deactivating the use of cookies, you will no longer be able to benefit from these features. The information stored may not be used for commercial purposes.

b) Site performance cookies. Performance cookies allow us to optimise our website and to detect any technical problems you may encounter. They allow us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site. The information stored may not be used for commercial purposes.

c) Functionality cookies. These cookies allow the site to remember the choices you have made (such as your username, language choice or location) and provide more accurate and personal features. These cookies can also be used to remember changes made by the user, such as text size or font. They may also be used to provide services that you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be made anonymous and cannot track your browsing activity on other sites. By using our website, you agree to receive such cookies on your device.

d) Cookies de marketing publicitaire. These cookies collect information about your web browsing habits in order to provide you with ads that are tailored to you and your interests. They also allow us to limit the number of times you see an advertisement and help us measure the effectiveness of our advertising campaigns. They are usually installed by advertising networks with the permission of the website operator. They remember visits to a site and share this information with other companies (such as advertisers). Targeted or advertising cookies are often linked to site features provided by the partner company. Information is collected and shared with third parties to provide audience targeting and optimisation solutions for advertisers and publishers. No personal data is collected and an individual cannot be identified through the data collected.

e) Cookies from third party websites and social networks Our website contains links and/or content to other websites and social networks, and we do not know what cookies are used by them. e) Cookies from third party websites and social networks Our website contains links and/or content to other websites and social networks, and we do not know what cookies are used by them.

We are committed to protecting your privacy and respect the following 2 principles.

– We do not associate any information with your cookies that can directly and personally identify you. Cookies do not allow us to know your address, date of birth, telephone number or any other information that could identify you.

– We do not provide any personal information to advertisers or third party sites that display our ads based on your interests.

If your computer or mobile phone is shared between multiple people, or if it provides of more than one browser, it is possible that the contents displayed to other users do not match to your preferences. If you wish, you may modify the settings of your browser.

For more information on how cookies and targeted advertising work, you can consult the Cnil website : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

Our websites: website, mobile site, webshop and mobile applications may contain links to third party websites.

We are not responsible for the collection, use, management, sharing or disclosure of data and information by these third parties.

The provision of information on third party sites is governed by the privacy policy and terms of use of those sites. We recommend that you read the privacy policies of these websites before submitting any personal information.

The data collected on our website, mobile site, online shop and mobile applications may be communicated to our internal staff, or to its ancillary service providers (subcontractors, service providers, banks), within the framework of the accomplishment of all or part of the services mentioned above. We remind you that in this context, SOCIETE DE GERANCE HOTEL WEST END requires its service providers to implement strict confidentiality and data protection measures.

Personal data may be processed outside the European Economic Area (EEA). If this is the case, SOCIETE DE GERANCE HOTEL WEST END will do its utmost to ensure that this international transfer of data has an adequate level of security and guarantees.